Terms & Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Privacy Policy

  • Your privacy is very important. We make every effort to maintain the personal information you give us in a secure, safe and responsible manner. We will use your email address only to contact you regarding status of your order. We do not rent or exchange our customer lists with anyone, and we do not send out unsolicited email messages. Your personal information is secured via a Standard 2048 bit SSL (Secure Socket Layer) Certificate when you shop Grand Meadows web site.

Shipping & Delivery

  • Grand Meadows, Inc. UK cannot ship product to P.O. Boxes.
  • Grand Meadows, Inc. UK ships merchandise to locations within the UK or to mainland Europe.
  • Free Shipping does not apply to items shipped outside the UK.
  • Once your order is placed, it will generally be shipped within 48 hours.
  • If you have questions or special requests, please let us know at info@grandmeadows.com.uk or call 01858 414259.
  • The risk of loss and title for all merchandise ordered on this Web Site pass to you when the merchandise is delivered to the shipping carrier.

Return Policy

  • You may return damaged or defective and unused product within 15 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value. We will only issue a refund to the credit card used at the time of checkout. To initiate a refund or exchange please call our customer service 01858 414259 to obtain return authorization.